Cakra Murni Get in Touch

Impressum

Legal information and company disclosure

Company Identification

Company Name and Legal Form

Cakra Murni

Commercial Cleaning Services (Private Limited Company)

Registered Business Address

Menara Palma

Jl. H.R. Rasuna Said Blok X-2

Jakarta 12950

Indonesia

Business Registration

Registered with the Ministry of Law and Human Rights

Republic of Indonesia

Business Registration Number: Available upon request

Tax Information

Tax Identification Number (NPWP): Available upon request

Registered with the Directorate General of Taxes, Indonesia

Official Contact Details

Email Address

General Inquiries: [email protected]

Service Requests: [email protected]

Emergency Contact: [email protected]

Telephone

Main Office: +62 21 5795 8423

Business Hours: Monday - Friday

8:00 AM - 6:00 PM WIB

Mailing Address

Cakra Murni

Menara Palma

Jl. H.R. Rasuna Said Blok X-2

Jakarta 12950, Indonesia

Online Contact

Website: www.cakramurni.id

Contact Form: Available on website

Response Time: Within 24 hours

Responsible Persons

Managing Director

Name: Budi Santoso

Position: Chief Executive Officer and Managing Director

Responsible for overall business operations, strategic direction, and legal compliance

Content Responsibility

Name: Dewi Kusuma

Position: Director of Communications

Responsible for website content, marketing materials, and public communications in accordance with Indonesian media law and advertising standards

Technical Responsibility

Name: Rizky Prasetyo

Position: Information Technology Manager

Responsible for website technical infrastructure, data security, and system maintenance

Data Protection Officer

Name: Siti Nurhaliza

Position: Compliance and Data Protection Officer

Responsible for ensuring compliance with Indonesian data protection regulations and handling privacy-related inquiries

Regulatory Information

Professional Licensing and Certifications

Cakra Murni operates as a licensed commercial cleaning service provider in Indonesia. Our business activities are conducted in accordance with:

  • Indonesian business licensing regulations for commercial cleaning services
  • Occupational health and safety standards for cleaning operations
  • Environmental regulations regarding cleaning chemicals and waste disposal
  • Labor laws governing employment practices and worker protection

Industry Affiliations

We maintain memberships and affiliations with:

  • Indonesian Association of Cleaning Service Providers
  • Jakarta Chamber of Commerce and Industry
  • Professional cleaning industry certification bodies

Liability Disclaimer

Content Liability

The content of our website has been compiled with meticulous care and to the best of our knowledge. However, we cannot assume any liability for the up-to-dateness, completeness, or accuracy of any of the pages. As service providers, we are liable for our own content on these pages under general laws. However, we are not obligated to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information under general laws remain unaffected.

External Links Disclaimer

Our website may contain links to external third-party websites over whose content we have no control. Therefore, we cannot assume any liability for these external contents. The respective provider or operator of the linked pages is always responsible for the content of those pages. The linked pages were checked for possible legal violations at the time of linking. No illegal content was identifiable at the time of linking. However, permanent monitoring of the content of the linked pages is not reasonable without concrete evidence of a legal violation. Upon notification of violations, we will remove such links immediately.

Copyright Notice

The content and works on these pages created by the site operators are subject to Indonesian copyright law. Duplication, processing, distribution, or any form of commercialization of such material beyond the scope of copyright law requires the prior written consent of its respective author or creator. Downloads and copies of this site are only permitted for private, non-commercial use. Insofar as the content on this site was not created by the operator, the copyrights of third parties are respected. Third-party content is identified as such. Should you become aware of a copyright infringement, please inform us accordingly. Upon notification of violations, we will remove such content immediately.

Limitation of Service Liability

While we strive to provide professional commercial cleaning services of the highest quality, specific service outcomes depend on various factors including property conditions, cooperation from facility management, and environmental factors. Information on this website about our services should be considered general in nature and does not constitute a guarantee of specific results. Service capabilities and availability may vary based on location and specific requirements.

Alternative Dispute Resolution

We are committed to resolving any disputes with our clients in a fair and efficient manner. In accordance with Indonesian consumer protection regulations, we participate in alternative dispute resolution procedures when appropriate.

For service-related disputes, we encourage clients to first contact our customer service department to seek resolution through direct communication. If a satisfactory resolution cannot be reached through direct discussion, parties may consider mediation or other alternative dispute resolution mechanisms before pursuing formal legal action.

For questions about dispute resolution procedures or to initiate a complaint, please contact our Customer Relations Manager at [email protected] or +62 21 5795 8423.

This Impressum was last updated: November 15, 2025